Data protection

S7 Gamer Privacy Policy — your data is completely safe with us

From the moment you register on the S7 Gamer platform, protecting your personal data is our top priority. This Privacy Policy clearly outlines what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 1, 2026
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SSL 256-Bit
Bank-grade encryption
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No Data Selling
Not shared with third parties
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Your Control
Delete Anytime
GDPR Compliant
International Standards
01

Scope & applicability

Welcome to S7 Gamer's Privacy Policy. This policy applies to the S7 Gamer website, mobile app, and all associated services. The company operating S7 Gamer is fully committed to transparency in the collection, storage, and processing of your personal data.

By accessing or using the S7 Gamer platform, you agree to this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our services.

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This Privacy Policy has been developed in compliance with the GDPR (General Data Protection Regulation) and international data protection standards.

This policy explains what information we collect, how we use it, who can access it, and what rights you have over your data. We want every interaction with S7 Gamer to feel safe and trustworthy.

02

What Information We Collect

S7 Gamer collects three types of information — only what is necessary to provide our services, nothing more.

Data type What data When It Is Collected
Identity information Name, date of birth, national ID number, passport During Registration & KYC Verification
Contact Information Email, phone number, address At Registration
Financial information Payment methods (bKash/Nagad number), transaction history During Deposits & Withdrawals
Usage data Login timestamps, gaming activity, betting history While Using the Platform
Technical Information IP address, browser type, device information Automatically
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Financial card details: S7 Gamer does not store card numbers or CVV details directly. All card data is handled by our payment gateway in accordance with PCI DSS standards.
03

Purpose of Data Use

S7 Gamer uses your information only for specified purposes. Your data is never used beyond what it was collected for.

  • Account management: Registration, login, password recovery, and KYC verification.
  • Payment processing: Processing deposits and withdrawals securely.
  • Customer support: Verifying the information needed to resolve your issue.
  • Security & Fraud Prevention: Detecting unusual activity and keeping your account secure.
  • Legal Obligation: Meeting AML (Anti-Money Laundering) and regulatory compliance requirements.
  • Service Improvement: Analysing anonymised data to improve and enhance the platform.
  • Promotions & offers: Sending you relevant offers based on your preferences (you can opt out at any time).
S7 Gamer never sells your personal data to third parties for advertising purposes.
04

Data Sharing & Disclosure Policy

S7 Gamer keeps your information as confidential as possible. However, in certain limited circumstances, sharing data with specific parties is unavoidable:

  • Payment providers (bKash, Nagad, Rocket): Only the minimum information required to complete a transaction is transmitted.
  • Identity verification services: With accredited third-party verifiers for the KYC process.
  • Law Enforcement: Upon receipt of a valid court order or official government directive.
  • Licensing authorities: Required for periodic audits by the regulatory authority (Curacao eGaming).
  • IT & security services: Contracted partners responsible for platform operations and cybersecurity.

In all of the above cases, we maintain data protection agreements with third parties. They are not permitted to use your information for any purpose beyond what has been specified.

05

Data Protection Technologies & Methods

S7 Gamer protects your data with multiple layers of security. If one layer is compromised, the next layer keeps your information safe.

01
SSL/TLS 256-Bit Encryption
All data transmissions are encrypted — intercepted data cannot be read by third parties.
02
Two-Factor Authentication (2FA)
Password + OTP at login — your account stays protected even if your password is compromised.
03
Real-Time Fraud Detection
Our AI-powered system detects unusual activity in real time.
04
Secure data centres
Encrypted backups stored in an ISO 27001-certified data center.
05
Regular Penetration Testing
Independent security experts regularly conduct vulnerability assessments.
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Never share your password or OTP with anyone. S7 Gamer staff will never ask for your password over the phone or via chat.
06

Cookies & Tracking Technologies

S7 Gamer uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may affect the site's functionality.

07

Your Rights Over Your Data

S7 Gamer believes you should always be in control of your own data. In accordance with the GDPR and international standards, you have the following rights:

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Right to access

To find out what data we hold on you, submit a written request. We will respond within 30 days.

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Right to rectification

To correct any inaccurate or outdated information, please contact support. Updates will be made subject to proper verification.

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Right to erasure

After account closure, you may request deletion of certain data. Some information may be retained to meet legal obligations.

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Right to Object to Processing

You can opt out of having your data used for marketing purposes — this can be managed directly from your account settings.

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Right to data portability

You have the right to receive a copy of your personal data in a machine-readable format.

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To exercise any of the rights listed above, write to us at support@s7gamer.net. We will respond within 30 days.
08

How Long We Retain Your Data

S7 Gamer does not retain your data longer than necessary. Retention periods vary depending on the type of data:

Data type Retention Period Purpose
Account information Duration of active account + 5 years Legal obligations
Transaction Records 7 years AML & Financial Regulations
KYC Documents 5 years after account closure Regulatory requirements
Customer Support Logs 3 Years Service Quality Improvement
Marketing Preferences Until consent is withdrawn User preference
Cookies & Session Data End of Session – 12 Months Functionality

Once the retention period ends, your data is securely deleted or anonymized.

09

Protecting Children's Privacy

S7 Gamer's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

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If a parent or guardian discovers that their child under the age of 18 is using S7 Gamer, please contact us immediately at support@s7gamer.net. We will promptly close the account and delete all associated data.

Date of birth is verified at registration to confirm age, and identity documents are checked during the KYC process to further validate it.

10

Privacy Policy Updates

S7 Gamer may update this Privacy Policy from time to time. If changes are made, we will notify you in the following ways:

  • Advance notice to registered members via email or SMS.
  • A popup notice on the website at least 7 days in advance.
  • Updating the "Last Updated" date at the top of this page.

For significant changes, you will be given the opportunity to provide fresh consent. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

Current version: 1.4 · Last updated: January 1, 2026 · Next review: July 1, 2026

S7 Gamer's Privacy Commitment

Actions speak louder than words — S7 Gamer ensures your data is protected at every step.

End-to-End Encryption

All data transmitted between your device and our servers is encrypted with 256-bit SSL — the same level of security used by banking sites. No one can intercept it in transit.

Your Data, Your Control

At S7 Gamer, you are in control of your own data. Unsubscribe from marketing emails, update your information, or have it deleted entirely — it's all in your hands.

Data Is Never Sold

Many platforms sell user data to advertisers. S7 Gamer never does — this is an absolute, non-negotiable policy.

Independent Security Audits

At least twice a year, independent security experts audit S7 Gamer's data protection measures. The results are submitted to the licensing authorities.

Secure Data Location

Your data is stored in ISO 27001-certified data centres, with backups maintained across multiple locations to protect against physical disasters.

Immediate Breach Notification

In the rare event of a security incident, we are legally required under GDPR to notify both you and the relevant authorities within 72 hours.

Two Questions We Often Get Asked

In most cases, your winnings are credited to your S7 Gamer wallet instantly — as soon as the match or game ends. Withdrawals to bKash or Nagad from your wallet typically take 15 to 30 minutes, while bank transfers may take 1 to 2 business days. If your withdrawal hasn't arrived within 1 hour of your request, please reach out via live chat and we'll look into it. Please note that large withdrawals may require additional verification if your KYC is incomplete, which could result in slightly longer processing times.

Absolutely — and S7 Gamer actively encourages it. After logging in, go to Account Settings and look for the "Responsible Gaming" option, where you'll find several tools. First, Deposit Limits — set a daily, weekly, or monthly cap on how much you can deposit. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period — this is an intentional safety measure. Second, Cooling-Off or Self-Exclusion — you can lock yourself out for anywhere between 30 days and 5 years, during which logging in will not be possible. If you can't find the setting, contact support and they'll take care of it right away.
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Your privacy is protected — join with confidence

Your data is completely secure with S7 Gamer. Register today and enjoy the best gaming experience in Bangladesh.

SSL Secured · Licensed · 18+ · GDPR Compliant

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